Frequently Asked Questions

Nothing! We diagnose for free.
Most repairs can be completed in under an hour.
Usually no, the repair does not effect the data. However, we do recommend having a backup. Mobile devices are complex and fragile, and there is always chance for data loss when opening them.
We are now offering two types of screen repairs for a few of the iPhone models. Our normal screen repairs are done with the highest quality, OEM parts and have a 90-day warranty. The B-Grade screens are copy parts made with a lower quality display and materials. There is only a 10-day warranty on the B-Grade screens. For the best results we recommend the higher quality parts.
No, we can not. The icloud activation lock is to protect your device in case of loss. If you have forgotten your AppleID or password, try a reset here.
We can not unlock you phone, but we can help you reset your device so you can use it again.
No, we fix all types of phones, as well as tablets and computers. For some devices we do have to special order parts, which can take a few days.
Nope, but you are welcome to make one. Our motto is fast, convenient repairs, so just drop by when you have time.
Right now we do not. In order to provide the best service and quality we prefer to do the repair so we can warranty the parts. If we sell you a part without the repair we can not warranty the part, since accidents can happen during install.
Absolutely! Our labor fees usually start around $50, depending on the device and repair.
Phone from many carrier can be unlocked to use with any SIM card here or internationally. There are a few carriers we are unable to unlock based on hardware compatibility, and a few that come unlocked. If you have a question give us a call.
Most unlocks we do are factory unlocks. So no matter if you update or restore your phone, you will not lose your unlock.
Didn’t find the answer you were looking for?
Check out our Contact Us page or give us a call.
We are always happy to help!